If your order has been received in an unacceptable condition, please contact customer service so that we can, at our discretion, arrange either a refund or a replacement.
All we need is a photograph sent via email of any damaged goods.

Easter Collaboration
This Easter, we've partnered with Rydges Melbourne to create a world of indulgence between 5 - 20 April 2025. Step into the hotel lobby where you can find the CACAO pop-up cart stocking our Easter chocolate collection.
But the indulgence doesn’t stop there! At Bossley Bar & Restaurant, try the Easter Signature Cocktail finished with a touch of CACAO chocolate and pair it with the Bossley Crème Egg, featuring a smashable CACAO chocolate shell filled with coconut and mango.

Obsessed with chocolate
It begins with the most premium Belgian chocolate, renowned for its melt-in-your-mouth qualities.
Then we source the highest-quality ingredients from the best chocolate regions in the world, placing them in the hands of our expert chocolatiers.
Lastly, we combine traditional French techniques with contemporary twists of flavour and design to create exquisite chocolate experiences for you to enjoy.